One and only online care agency in UK
We'll Ensure That’s Your Care Home Isn't Out Of Employees
We Mates Of Care Ltd, an ISO 9001:2015 certified health care agency committed to meeting all of your health needs and go above and beyond to ensure you get the best care available. We believe that every individual has a right to outstanding care when they need it.
Our expertise
Health Care Assistants
Our HCAs are hard working, committed and available to take up your challenging and demanding care needs.
Nursing Care
We have over 100 RGNs and RMSs in our books who are ready to take up short notice shifts and provide the best care and support.
Care Support Staff
We also have a pool of general support staff such as Cleaners, Chefs, Kitchen Assistnats etc.
#CareagencyinCardiff
WHY CHOOSE MATES OF CARE?
Mates of care provide reliable staffing solutions with qualified and experienced staff with 24/7 availability. We have quality in house training facilities. Providing the best homecare is our passion and we endeavour to achieve this every day. We have quality in house training facilities by professional trainers.
- 24/7 availability .
- Recruit and retain only the best and appropriately qualified staff.
- The arrangement of 1:1 packages of care in nursing homes.
- Efficient and responsive services.
- Quality assurance.
- Cover all shift in short notice.
Our Guarantee
Qualified Carer
Our staffs and carers are well trained, qualified and experienced in the relevant field.
Staff Transport
Mates of Care have a team of professional drivers who work with us to ensure our staff reaches you on time.
On -Call Service
You can speak to a member of our team coordinator anytime of the day or night even at weekends.
Last Minute Support
We know your urgency and we strive to fulfill all your needs and support you 24/7
About Mates Of Care
Our aim at Mates Of Care is to deliver the highest possible standard of care and first class customer service in both our homecare services and our temporary healthcare staffing solution services.
Our Values
Mates Of Care brings to you a smooth approach and vision as we are committed to consistency and continuity of staff. At all times we strive to distinguish Mates Of Care as a multinational care provider and trusted brand that is differentiated by our staff who are well trained and experienced, which plays an important role in every culture and society.
Our Mission
We aim to provide simple and straightforward care services in any healthcare settings. Our agency makes the booking process easy and affordable for all of our clients, we also ensure that the application process is clear and uncomplicated for potential candidates. It is our goal to become the agency of choice, setting the standards for temporary and permanent healthcare recruitment.
Our Approach
We are committed to delivering a service superior to those of our competitors and we do this by keeping our core values at the heart of all we do. We recognize that in order to maintain a happy client we have to provide consistent and continuity of staff. Our team has extensive capabilities to deliver service excellence. We are here to exceed client expectations and offer a superior care service.
Quality Services Guaranteed
We are the Care Agency in Cardiff
We are dedicated to ensuring our compliance processes are of the highest standard so we can guarantee that our clients are receiving the best services on the market.
- Staff feedback
- Detailed competency-based interviews
- Right to work in the UK
- Employment history checks
- Training provided
- Full references
- Identity checks
- Enhanced DBS check
- Staff appraisals
- Staff inductions
- Client feedback
Our Core Values
Honesty and Integrity
We pride ourselves on being direct and straightforward when communicating with our clients and candidates.
Dedication
Our consultants aim to fully understand the requirements of our clients and candidates to find mutually beneficial solutions.
Service Excellence
We aim to always deliver superior services to help both employers and candidates achieve their goals.
Leadership
Our purpose is to become leaders in the healthcare recruitment sector, raising the bar for the entire industry.
What our clients say:
Care Agency in Cardiff
Interested in our services?
We’re here 24 hours a day!
We want to know your care needs exactly so that we can provide the perfect solution. Let us know what your requirements and we’ll do our best to help.
